About the project

Unilamp is a global brand in architectural lighting, shaping urban and business spaces since 1993. Their focus is on reliability, high-end design, and constant innovation in outdoor lighting.

The old website, built on a WordPress template, looked more like a basic B2C shop than a professional B2B platform. It didn’t meet the expectations of corporate clients and wasn’t ready for scaling.

Task

  • Conduct a full usability audit and test over 50 UX hypotheses.
  • Perform a step-by-step redesign: don't completely revamp everything, but gradually improve key points of interaction.
  • Strengthen trust and make the site more functional for the B2B audience.
  • Increase conversion and usability while keeping WordPress + e-commerce.

Homepage: informing and selling

Before:

  • No visual hierarchy: headlines, subheadings, and the “Read more” button blended into the banner and went unnoticed.
  • 41% of new visitors missed key company information (story, benefits, achievements).
  • Product previews and categories were limited to images and basic details, while CTAs were almost invisible.

After:

  • Clear visual hierarchy with contrasting headlines, subheadings, and noticeable CTAs.
  • Added an “About the Company” block with key information for new visitors.
  • Optimized navigation: categories and important blocks are now displayed on the first screen.
  • Product previews became more informative with specifics, benefits, visible CTAs, etc.

Category page: helping to choose

Before:

  • On mobile, filters stacked in a single column with page reloads after each change.
  • Product cards lacked a “Buy in Shop / Buying Options” button, making it harder to purchase.
  • No comparison feature plus the test icon looked like “copy,” confusing users.

After:

  • Added a Filters button leading to a dedicated page with grouped parameters (price, size, color).
  • Introduced a clear “Buy in Shop / Buying Options” button to every product card.
  • Implemented a product comparison feature with a familiar icon placed in the upper right corner.

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Product page: maximum information

Before:

  • No clear CTAs, warranty info, reviews, or product color variations.
  • Long, unstructured pages: one-column photos, hidden specs and documents on mobile.
  • No cross-sell or upsell blocks (“Related products,” “You may also like”).
  • Lacked extra triggers to purchase (video reviews, detailed specifics).

After:

  • Added strong CTAs (“Buy in Shop / Buying Options”), warranty details, color variations, and customer reviews.
  • Structured pages with a fixed navigation (Overview, Specs, Docs, Reviews), photo carousel, and mobile-friendly specs/documents.
  • Added cross-sell and up-sell blocks plus videos, animations, and first-time buyer promos (e.g., –10% off your first order).

About the company: crucial page for B2B

Before:

  • Oversized images pushed important content below the fold.
  • Text was hard to read (center-aligned, long lines).
  • Certificates and distributors sections took up too much space.

After:

  • Replaced static visuals with informative blocks, text aligned left for readability.
  • Sections are simplified and unified, with icons/sliders instead of pictures.
  • Added horizontal scroll for certificates and distributors.

Contact us: so that people actually can get in touch

Before:

  • Wide text, oversized form, and invisible “Send” button. No phone number or FAQ.
  • Form didn’t explain errors when entering email/phone.
  • Team section was too long: each member in a separate row → endless scrolling.

After:

  • Combined text and form, added phone number, FAQ, and highlighted “Send” button.
  • Added field hints with correct input examples. 
  • Optimized the “Team” page for easy browsing on both desktop and mobile devices.

Video: presenting products and increasing loyalty

Before:

  • Gray banner looked dull and failed to attract attention.
  • Videos had no short descriptions, leaving users unsure what each one was about.
  • If a video wasn’t relevant, users simply left instead of exploring other sections.

After:

  • Redesigned banner with bright, contrasting visuals.
  • Added short, informative descriptions for each video.
  • Linked to other sections like Inspiration and Featured Products to encourage browsing.

Results

Through a gradual redesign, Unilamp transformed its website into a trustworthy B2B platform and an effective business tool.

As a result, the website's KPIs increased: 

  • +30% user engagement. 
  • +41% conversion (requests left on the website). 
  • +16% average session duration.

Write to our UX design agency, 
and we'll get back to you soon

Write to our UX design agency, and we'll get back to you soon
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