About the project

Unilamp is a global brand in architectural lighting, shaping urban and business spaces since 1993. Their focus is on reliability, high-end design, and constant innovation in outdoor lighting.

The old website, built on a WordPress template, looked more like a basic B2C shop than a professional B2B platform. It didn’t meet the expectations of corporate clients and wasn’t ready for scaling.

Task

  • Conduct a full usability audit and test over 50 UX hypotheses. Perform a step-by-step redesign: don't completely revamp everything, but gradually improve key points of interaction.
  • Strengthen trust and make the site more functional for the B2B audience.
  • Increase conversion and usability while keeping WordPress + e-commerce.

Homepage: informing and selling

Before:

  • No visual hierarchy: headlines, subheadings, and the “Read more” button blended into the banner and went unnoticed.
  • 41% of new visitors missed key company information (story, benefits, achievements).
  • Product previews and categories were limited to images and basic details, while CTAs were almost invisible.

After:

  • Clear visual hierarchy with contrasting headlines, subheadings, and noticeable CTAs.
  • Added an “About the Company” block with key information for new visitors.
  • Optimized navigation: categories and important blocks are now displayed on the first screen.
  • Product previews became more informative with specifics, benefits, visible CTAs, etc.

Category page: helping to choose

Before:

  • On mobile, filters stacked in a single column with page reloads after each change.
  • Product cards lacked a “Buy in Shop / Buying Options” button, making it harder to purchase.
  • No comparison feature plus the test icon looked like “copy,” confusing users.

After:

  • Added a Filters button leading to a dedicated page with grouped parameters (price, size, color).
  • Introduced a clear “Buy in Shop / Buying Options” button to every product card.
  • Implemented a product comparison feature with a familiar icon placed in the upper right corner.

No items found.
Product page: maximum information

Before:

  • No clear CTAs, warranty info, reviews, or product color variations.
  • Long, unstructured pages: one-column photos, hidden specs and documents on mobile.
  • No cross-sell or upsell blocks (“Related products,” “You may also like”).
  • Lacked extra triggers to purchase (video reviews, detailed specifics).

After:

  • Added strong CTAs (“Buy in Shop / Buying Options”), warranty details, color variations, and customer reviews.
  • Structured pages with a fixed navigation (Overview, Specs, Docs, Reviews), photo carousel, and mobile-friendly specs/documents.
  • Added cross-sell and up-sell blocks plus videos, animations, and first-time buyer promos (e.g., –10% off your first order).

About the company: crucial page for B2B

Before:

  • Oversized images pushed important content below the fold.
  • Text was hard to read (center-aligned, long lines).
  • Certificates and distributors sections took up too much space.

After:

  • Replaced static visuals with informative blocks, text aligned left for readability.
  • Sections are simplified and unified, with icons/sliders instead of pictures.
  • Added horizontal scroll for certificates and distributors.

Contact us: so that people actually can get in touch

Before:

  • Wide text, oversized form, and invisible “Send” button. No phone number or FAQ.
  • Form didn’t explain errors when entering email/phone.
  • Team section was too long: each member in a separate row → endless scrolling.

After:

  • Combined text and form, added phone number, FAQ, and highlighted “Send” button.
  • Added field hints with correct input examples. 
  • Optimized the “Team” page for easy browsing on both desktop and mobile devices.

Video: presenting products and increasing loyalty

Before:

  • Gray banner looked dull and failed to attract attention.
  • Videos had no short descriptions, leaving users unsure what each one was about.
  • If a video wasn’t relevant, users simply left instead of exploring other sections.

After:

  • Redesigned banner with bright, contrasting visuals.
  • Added short, informative descriptions for each video.
  • Linked to other sections like Inspiration and Featured Products to encourage browsing.

Results

Through a gradual redesign, Unilamp transformed its website into a trustworthy B2B platform and an effective business tool.

As a result, the website's KPIs increased: 

  • +30% user engagement. 
  • +41% conversion (requests left on the website). 
  • +16% average session duration.

Write to our UX design agency, 
and we'll get back to you soon

Write to our UX design agency, and we'll get back to you soon

Your message has been sent! We will get in touch with you as soon as possible

Send one more message
Doublecheck your form data please