Website UX Audit

Get a detailed plan on conversion growth with 50+ hypotheses
by Google UX partners in Ukraine
by Google ux parthers in Ukraine

Ux audit report

Audit UX design and detect  interface problems

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Cart abandonment
+32%
СR increased
After the checkout page redesign for Perfumer store
The site is not adapted for mobile devices
+33%
TR increased
Redesign of the mobile version of Veloplaneta
Ineffective product card
+22.5%
Micro СR increased
As a result of the redesign of the product card of Zlato.ua online store
Dysfunctional search feature
+74.64%
TR increased
After optimizing the search feature for Intertop’s online store
Mistakes in filtering
x2
Micro СR increased
After optimizing Dobovo’s booking filters
Upsell and cross-sale mistakes
x1.7
AOV increased
After optimizing the cart for Mon Amie

start with a ux audit

Having the same issues on your website?

What is a
UX Audit?

What is a UX Audit?

A User Experience Audit (UX Audit) is an expert evaluation of website usability. This is the best way to understand how your potential customers interact with the website, why they don’t convert, and how to improve their experience.

Our specialist can analyze all the data about users' behavior, evaluate the interface by experience, pinpoint all the interface flaws that are crucial for conversion, and provide recommendations for their elimination.

Stay competitive — audit UX, or how do we do that?

There is a certain website usability audit plan we keep on.  Usability audit takes an average of 3 weeks. During this period, we go through the following stages:

What will you get as a result of the UI/UX audit?

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Visual presentation
Visual presentation with screenshots of the most critical interface errors and detailed recommendations for their elimination.
Table with hypotheses
The website UX audit report will contain the hypotheses, analytics, web viewer recordings, heat maps, and research findings.
Dynamic dashboard
Dynamic dashboard (Looker Studio Dashboard) with the main indicators of the site.
Video explanation
Video explanation of the UX specialist on the main mistakes and the next steps to optimize the conversion

Order your website UX audit

Let's talk about your project

Usability audit examples

These are some illustrative examples of hypotheses that have led to a conversion rate increase soon after new UX/UI solutions have been implemented.

Choose the UX design audit that better fits you

Basic
$ 1 200
General expert analysis of the entire project
Detailed analysis of the 5 key pages of the site that have the greatest impact on conversion
15 hypotheses with screenshots and detailed recommendations for solving identified problems
Google Sheets and presentation format
5 working days
Standard
$ 2 800
Detailed analysis of the entire project
Funnel tagging in GTM, connection of heat maps, click and scroll maps, video recordings of sessions
30-50 hypotheses with detailed recommendations
Dynamic Looker Studio dashboard for tracking key indicators
Visual presentation and video explanations directly from a UX specialist
15 working days
Premium
Individual
All items from the Standard package
User portrait analysis
Development of user behavior scenarios
Personal business interview
Optional:
A/B testing
Creating prototypes for the most important pages

Accessibility UX Audit

according to the WCAG 2.1 guidelines
according to the WCAG 2.1 guidelines

The Accessibility UX Audit will help you create a better experience for regular users and people with disabilities, allowing them to utilize your website or service with equal ease.

That is a way to take your online business to the next level:

  • Ultimate focus on the individual customer
  • Social responsibility
  • Reduced legal risks
  • Expanded target audience
  • Greater user loyalty
  • Additional competitive advantage

What should you do after a website UX audit?

Start gradual UX/UI improvements

Based on the UX analysis report. We can prioritize all the hypotheses and create a road map for their resolution. Moving gradually from the most critical hypothesis to the least ones, we can create new UX/UI solutions and measure the conversion rate increase after each step.

Order a  website redesign

If the design audit reveals that it might be impossible to solve the situation by addressing specific issues, it would be better to redesign the website. We can create a brand new interface based on the UX design audit data.

Meet our key team

We have designers who have at least 8 years of experience. We have created our own system of passing UX knowledge among all our designers

Yura
Lead UI Designer — 9 years
Denys
COO, Head of UX/UI dep. —8 years
Max
Lead UX/BA Analyst — 8 years
Tanya
UX/BA Analyst — 5 years

We are a Google
UX Partner

In 2021, we were invited as guest speakers at Google’s Retail Development Program event and conducted UX audits for the following clients:

In 2021, we were invited as guest speakers at Google’s Retail Development Program event and conducted UX audits for the following clients:

We are Google
UX Partner

Reviews

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Turum-burum team supported our team at Reply very well in delivering personalization and conversion consulting to our enterprise customers and help us top scale up our delivery. The Turum-burum team integrated very good into our consulting team. Together we are working on delivering new optimization hypothesis, a/b tests, personalization campaigns, results reportings, QA with Optimizely and Adobe Target.

Turum-burum team supported our team at Reply very well in delivering personalization and conversion consulting to our enterprise customers and help us top scale up our delivery. The Turum-burum team integrated very good into our consulting team. Together we are working on delivering new optimization hypothesis, a/b tests, personalization campaigns, results reportings, QA with Optimizely and Adobe Target.

Anian Leistner
MD and Partner at Portaltech, Reply

Highly recommend this UX/UI and CRO agency! They delivered beyond my expectations. Denis is very experienced with eCommerce and conversion rate optimization. I got exactly what I was looking for.

Highly recommend this UX/UI and CRO agency! They delivered beyond my expectations. Denis is very experienced with eCommerce and conversion rate optimization. I got exactly what I was looking for.

Joakim Nielsen
General Manager Lumier AS

The guys from the company Turum-burum delivered a great job on this project. Working within the timelines and being open to feedback meant that the end result was delivered in line with expectations. I would recommend it and will be working with it again.

The guys from the company Turum-burum delivered a great job on this project. Working within the timelines and being open to feedback meant that the end result was delivered in line with expectations. I would recommend it and will be working with it again.

Ross Davies
Managing Director, KOIN LIMITED 🇬🇧

I really enjoyed working with Turum-burum company and with Denys in particular! They were very easy to work and communicate with so naturally, our partnership led to successful results. His team is very diverse and skilled and helped us with many projects. Will definitely be working with Denise & the Turum-burum team on my next eComm projects!

I really enjoyed working with Turum-burum company and with Denys in particular! They were very easy to work and communicate with so naturally, our partnership led to successful results. His team is very diverse and skilled and helped us with many projects. Will definitely be working with Denise & the Turum-burum team on my next eComm projects!

Viktoriya Martsinovska
Founder, Finer Points Commerce


Turum-burum agency delivered a well-structured, professional-looking website with all the relevant information about our business. I am pleased with their services, efficient project management, excellent customer service, high-quality outputs, attentiveness, and receptiveness to feedback.


Turum-burum agency delivered a well-structured, professional-looking website with all the relevant information about our business. I am pleased with their services, efficient project management, excellent customer service, high-quality outputs, attentiveness, and receptiveness to feedback.

Artem Mavrin
Head of Marketing, Dysnix

Turum-burum UX/UI and CRO agency has a very cool team! Thanks to Denys Studennikov and his team for working on the project! You are the best

Turum-burum UX/UI and CRO agency has a very cool team! Thanks to Denys Studennikov and his team for working on the project! You are the best

Vitalii Archakov
Head of the Samsung Experience Shop retail network

Turum-burum's work drove an increase in the client's conversion rate and site traffic. Proactive and detail-oriented, this company took the time to understand all of the available data to provide optimal solutions and explanations for the client's problems. They were supportive and transparent throughout.

Turum-burum's work drove an increase in the client's conversion rate and site traffic. Proactive and detail-oriented, this company took the time to understand all of the available data to provide optimal solutions and explanations for the client's problems. They were supportive and transparent throughout.

Jennifer Tully
E-Commerce Manager, Sunuva

The work and deliverables have all been of great quality and satisfy the client. As a team, Turum-burum agency is reliable, consistent, and accommodating. Their accountable approach and dedication to providing strong work make them a great partner.

The work and deliverables have all been of great quality and satisfy the client. As a team, Turum-burum agency is reliable, consistent, and accommodating. Their accountable approach and dedication to providing strong work make them a great partner.

Roman Tyrykin
Senior UX Designer, Snocko


During a year of collaboration with Turum-burum UX/UI and CRO firm, we managed to eliminate most of the critical errors both in the interface and in the logic of some of the site's functions. This allowed for growth in all main site metrics: ARPU + 71.43%, CR + 55.4%, and CR checkout + 128%.


During a year of collaboration with Turum-burum UX/UI and CRO firm, we managed to eliminate most of the critical errors both in the interface and in the logic of some of the site's functions. This allowed for growth in all main site metrics: ARPU + 71.43%, CR + 55.4%, and CR checkout + 128%.

Maks Havrysh
MD and Partner at Portaltech, Reply (Germany)

Let's start with a usability audit and increase your conversion

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Frequently Asked Questions